Cancellation & Refund Policy

Effective date: June 2026

How to Cancel

Online: visit homeservicesubscription.com/cancel, enter your email address, and confirm. Your cancellation is processed immediately - no phone call required. By email: send a cancellation request to support@yybusinesssolutions.com with the subject line "Cancel Membership" and include your name and the email address on your account. You will receive a cancellation confirmation within one business day. By phone: call (203) 297-8612 and request cancellation. The agent will process it while you are on the line. In writing: mail a cancellation request to YY Business Solutions LLC, Waterbury, CT. Cancellation is effective upon receipt.

What Happens When You Cancel

When you cancel, all future renewal charges stop immediately. You will not be billed again. Your membership benefits - including priority scheduling and access to the contractor network for in-home estimates - remain active through the end of your current paid annual period. For example, if you enrolled on March 15 and cancel on August 10, you retain full membership access through the following March 14. No partial-year fees or early termination penalties apply.

Refund Policy

If you cancel within 30 days of your initial enrollment or within 30 days of any annual renewal charge, you are entitled to a full refund of that charge, no questions asked. To request a refund, contact us by email, phone, or mail using the methods listed above and state that you are requesting a refund. Refunds are processed to your original payment method the same business day they are approved. Depending on your bank, the credit may take an additional 1 to 5 business days to appear on your statement.

After the 30-day window, the membership fee for the current annual period is non-refundable. However, if you experience a service failure - for example, a contractor does not arrive for a scheduled estimate visit, or we are unable to dispatch a contractor in your area - contact our support team. We review service-failure refund requests on a case-by-case basis and will issue a same-business-day refund where we determine that we did not deliver the service you paid for.

Disputed Charges

If you see a charge from HOME SERVICE SUB / YY Business Solutions LLC on your statement that you do not recognize or believe is an error, please contact us first at support@yybusinesssolutions.com before contacting your bank. We can typically resolve billing questions and issue refunds faster than a bank dispute process, and reaching out to us directly helps us serve you better. We aim to respond to all billing inquiries within one business day.

Contact for Cancellations and Refunds

Email: support@yybusinesssolutions.com. Phone: (203) 297-8612. Mail: YY Business Solutions LLC, Waterbury, CT.